SCANNER FREEMONT / Data Analyst
Freemont is responsible for the digital conversion of survey responses while adhering to strict quality standards set forth by its managers. Freemont began its career at TruScore in 1996 as a Data Analyst and quickly became pivotal to TruScore's success. As the years passed, Freemont has slowly matured into part-time Data Analyst while also holding many positions in the work environment including On The Floor, On The Empty Desk, and Hold The Door (AKA Hodor).
RON SACCHI / Master Coach
A former Operations Manager in the High Tech Industry, Ron Sacchi brings decades of leadership and management experience to the organizational development and the executive coaching arena. An energetic thought-leader with a track record of success in all areas of Human Capital development, he has consulted and coached managers in start-ups, joint-ventures, high tech, pharmaceuticals, and media. Because of his business acumen and creative approaches to behavioral change, he is respected in the HR community specifically for the ability to direct, motivate, influence and inspire leaders to improve performance.
Holding an MBA from Saint Mary’s College, Mr. Sacchi is also licensed in various management, leadership and psychological profiling tools.
CARLANN FERGUSSON / Master Coach
Carlann inspires leaders to reconnect to their individual purpose and lead with contagious energy. She ensures leaders gain deep self-awareness and eliminate self-sabotaging behaviors. Her guidance is based on coaching, training and selecting hundreds of executives across diverse companies as well as her own journey into the executive ranks.
Carlann is the author of the highly acclaimed book The Insightful Leader: Find Your Superpowers, Crush Limiting Beliefs and Abolish Self-Sabotaging Behaviors (Praeger, June 2018). She holds a master’s degree in Industrial-Organizational Psychology. Her thirty years of experience include leadership roles in Fortune 500s, the private sector, and the U.S. Government. Carlann has been a featured guest on ABC News Radio, Wharton Business Radio and has been cited in CBS MoneyWatch, International Business Times, Newsday and Workday.
DR CHUCH MELTZER / Master Coach
Dr. Chuck Meltzer is a Master Coach and President of the SynTECGroup, an organizational development consulting firm. As an executive coach, he draws on his training at a doctoral level in psychology, direct senior management experience and management consulting with a wide cross section of industries. He has developed an extensive series of strategies to assist leaders in creating organizational wide and personal change. Dr. Meltzer has a decade of direct senior management experience and 20 years’ experience functioning within his consulting and coaching practice. His coaching approach is solution focused and time framed. Based on determined goals, a personally customized approach to the process has enabled his clients to realize sustainable change in a manner that allows them to enhance their effectiveness and success as leaders within their organization.
Dr. Meltzer is certified and a master trainer in several coaching assessment tools that he employs within his practice.
ERIN HIRSCHLAND / Master Coach
Erin is an organization development expert with nearly two decades experience serving organizations of all sizes across industries on a broad range of issues. Working with leadership teams, she helps articulate an actionable vision and corresponding values, connecting these to organizational strategy, execution and results. Her tools of choice include senior team retreats, one-on-one executive coaching and proven survey and related instruments.
Erin’s additional expertise includes designing employee selection systems, developing performance management tools that increase performance across the organization over time and employee and customer experience metrics. An effective facilitator and coach, Erin works with leaders and their teams to build trust, commitment and results.
She holds a Bachelor of Arts degree in Psychology from the University of California, Santa Barbara and a Master of Arts degree in Industrial/Organizational Psychology from the University of Colorado.
SONYA D HAMILTON / Senior Assessment Consultant
Sonya is a Senior Assessment Consultant at TruScore with over 24 years of experience designing and delivering 360 feedback solutions and providing 360-based coaching, training and interpretation.
Sonya has extensive experience working with Managers and Leaders, guiding them through the feedback and development journey and providing insights and direction to help maximize their impact within the organization. Sonya’s areas of expertise include 360-based coaching, 360 data analysis and interpretation, Train-the-Trainer certifications, facilitation, survey & questionnaire design, and the design and delivery of assessment programs.
Sonya has a Bachelor’s degree in psychology and a Master’s of Science degree in Industrial & Organization Psychology from Springfield College with a specialty in Counseling and Psychological Services. She is a Master Trainer for TruScore and the Clark Wilson Task Cycle surveys receiving a Certificate of Achievement in “How to Train a Trainer”. In addition, Sonya is certified to administer a variety of other psychometric instruments including employee engagement and organizational instruments as well as the line of Hogan Personality Assessments.
KAYLEY MOTZ / Assessment Advisor
Kayley draws on her extensive customer service background to provide clients with prompt, quality support. In her role as Assessment Advisor, Kayley works to ensure clients’ needs are being met. She assists in project set up and management, as well as processing and quality checking feedback reports. Kayley also aids in the execution of the day-to-day responsibilities of the production team, such as coaching session scheduling and tech support.
CRYSTAL HUGHES / Assessment Advisor
Crystal leverages her extensive background in Industrial-Organizational (I-O) psychology as she manages the day-to-day operational and tactical aspects of multiple and large scale projects for TruScore.
Crystal assists clients with setting up and managing feedback projects, and serves as the point of contact throughout the entire process. She quality checks feedback reports, and provides tech support when needed.
ELLIE SOLOMON / Assessment Advisor
Ellie manages project implementation for the entire 360 assessment feedback process and ensures that each client’s unique needs are met on time and in an efficient manner. Ellie consults with clients who use TruScore’s off-the-shelf Task Cycle® instruments as well as providing hosting solutions for clients using their own survey content, including custom processes and reports. She helps clients navigate through the TruScore® survey hosting software, having literally written the handbook that several clients are using.
She coordinates and implements all translation efforts, including soliciting bids, managing timelines, providing files to the translation companies, implementing translations for the web pages, and testing.
ULLA WESTERMANN / Software Engineer
Ulla uses her years of experience as a software engineer to maintain and add new features to TruScore's applications. She also helps with customizing feedback reports based on client needs.
HANK CURTIS / Business Development Manager
Hank manages and assists in the analyzing, planning, research, and development of TruScore’s objectives and strategic plans in order to achieve business opportunities, growth, and financial profitability.
Hank drives the expansion of TruScore’s direct sales, establishes relationships with TruScore’s clients, identifies clients, and keeps up-to-date on industry trends and client developments.
TAYLOR BRANTON / Bookkeeper
Taylor is responsible for managing payroll and employee fringe benefits programs, in addition to organizing company gatherings and outings. Taylor oversees day to day accounting needs as it relates to client invoicing, accounts payable, and general compliance requirements. She also has a hand in month, quarter, and year end reports and works closely with the CEO and CTO to furnish details necessary to make accurate business projections and decisions.
KURT BLAZEK / Design Director
Kurt uses a unique blend of strategic thinking with dynamic executions to create TruScore’s visual and interactive design. He is responsible for creating, evolving, and sustaining the company’s brand to internal and external stakeholders through multiple mediums. He oversees all of TruScore’s digital strategies, along with the implementation of social media tools and techniques.
Kurt leverages TruScore’s marketing and messaging information to identify, evaluate, and apply methods to maximize the effectiveness of the search campaigns across all of the major search engines. He tracks and measures the ROI of search engine rankings, direct print, and marketing websites.
JOSH SHEETS / Chief Operations Officer
Josh is responsible for all day-to-day aspects of managing the operations and various functional areas including business development, sales and marketing, client delivery, vendor relations, human resources, and IT.
Josh helps to ensure outstanding customer service, and the administration of long-term and day-to-day business processes that complement the delivery of high quality, innovative customer-focused survey tools, assessments and hosted survey offerings.
TOM KUHNE / Managing Partner and CTO
Tom joined TruScore in 1995 and has served in a number of roles, including Data Analyst, IS Manager, and VP & CIO. In his current role as Managing Partner and CTO, Tom is the driving force behind TruScore's technology vision for the present and the future. He manages all aspects of TruScore’s information systems, ensuring all systems meet the highest functionality and security standards.
Tom enjoys working hand in hand with clients and partners to make sure TruScore® delivers the technology and advancement that has become expected of it as a leader in the online assessment marketplace.
DEREK MURPHY / Chief Executive Officer
Derek joined TruScore in 1996 and has served in a number of roles, including Data Analyst, Operations Manager, and President & COO. In his current role as CEO, he is responsible for planning and implementing the strategic direction of the company. In addition, Derek is involved in product development and overseeing the day-to-day business operations for TruScore.
TruScore founder Dr. Daniel Booth, a pioneer in the field of assessment of leadership and management skills, served as a mentor to Derek for more than a decade. During this time, Derek became certified on TruScore’s full line of management and leadership assessments. He currently uses these skills to lead content debriefings with customers and partners on a regular basis.
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Too often, managers get stuck acting like parents around a business. They spend more time trying to keep track of employees than focusing on their own work. Some scream commands then slam the doors to their office closed, leaving staff feeling resentful and often confused over the best ways to do their jobs. Others spread themselves too thin trying to do all the work in an attempt to meet company goals without making any enemies. A manager's role is a delicate balance.
If you're like most executives, you probably start your day fresh and energetic and end it tired and stressed but this isn't how it has to be. Despite the challenges, having an executive position is rewarding and praise-worthy, and it is possible to feel highly productive and satisfied when your day comes to an end. The key to achieving this lies in improving your time management. If you're finding it hard to mow through your daily tasks, here are a few steps to follow in order to get started.
Step 1 - Minimize Distractions
Before you get started with any of your daily tasks, minimize your distractions. This means switching off your cell phone, closing your personal emails and letting your voicemail service pick up your calls. Another great way to make sure you won't be disturbed (unless there's an emergency of course) is to make sure your staff knows what they're doing. Having a well-trained staff means fewer distractions for you each day.
Coaching has hit the mainstream. It’s showing up in Dilbert cartoons, sitcoms, and well, even the Kardashians are using coaches. Being mainstream simply means that there are a lot more choices one has when considering coaching. It is no longer the secret weapon for C level executives. And it’s not about correcting performance. It’s about motivation, behavior change and ultimately ensuring that people are having the conversations that matter most. I’m a business coach. Fully trained and certified, and hard at work helping leaders develop and grow for the last 15 years. I have seen coaching at work in organizations, making a profound difference in how leaders lead, and how individual contributors put their best effort forward.
The Booth Company (TBC), a global assessment company with over 4 decades of experience, specializing in 360 feedback and survey customization, announces additional language translations now available within the user-interface of the industry-leading assessment portal TruScore®. TBC has offered multiple…
The key to growing your company is to change with your industry -- and change doesn't always come easy. On paper, it's easy to construct a plan and execute it, but persuading your employees to go along with these changes may be difficult. Offering a pat on the back or a certificate are great catalysts for change, but they simply aren't enough. People need to know why the change is necessary, why it's important that they contribute to the change and what they will inherit from changing. Providing incentives that provoke these changes, will benefit not only your company, but your employees as well. Here are 5 incentives that provoke change.
No one exists in a vacuum, especially not in the business world. The rise up to a management position requires networking, mentoring, and coworkers helping along the way. When you reach upper management, you need a mentor on your side even more. You're dealing with pressure and situations that you don't encounter before you reach this level in the corporation, so getting a mentor who has years of experience in this environment is essential. Take your time choosing a mentor, however. You want someone you can easily communicate with, who is a natural teacher, and who can take your input, suggestions, and preferences into consideration for your mentorship. Once you've found the perfect mentor, you need to know how to apply their tips to improve your leadership abilities.
A lack of trust between employees and employers can have disastrous effects for a company. Employees are more likely to feel apathetic about their jobs and feel less incentive to work harder and contribute to the success of a company. Earning the trust of your employees is one of the most important parts of your job and is an integral part of being a great leader. It’s incredibly difficult to motivate your employees and maintain their respect without trust.
Here are 5 ways that can help you gain trust as an employer.
1. Interact with your employees often
One of the biggest reasons that employees don’t develop trust is that they don’t have a chance to! If managers work in a closed office or at a different site, they can come across as aloof and inaccessible. This type of relationship does not foster good feelings and trust amongst employees. Even if you are busy, make it a point to communicate with your employees and be approachable.
Is your sales team suffering from low-productivity? This may not be the symptom of poor work ethic, but rather your leadership style. Some leadership styles work great for businesses within your same industry, but they may not work well for your business. However, the great thing about leadership styles is that there are many, so you can borrow from any or all of them, to find the style that best suits you and your company.
Below are 5 unique leadership styles that you can emulate for success.
The Growth-Oriented Participative Leader
Participative leaders don't seclude themselves from their team when making decisions about how to run their organizations. Instead, they work with customers and their team members to build the company as a participant instead of a leader. By bringing themselves down to their team members level, they can provide a sense of community and familiarity, which works to drive better results. Donald Trump is a great real-world example of a participative leader.
Summer is officially here. Obviously for children this brings much excitement. But even many adults look forward to the warmer days and the many barbecues, vacations, pool days and camping trips that take place.
And then there are the people who only look at summer as an inconvenience, such as the frustration of not being able to wear a business suit all day without sweating into it. Summer means nothing to them.
That’s fine and all, not everyone has to like summer. But if you fall in that category, it might not be just summer itself that you’re not a fan of, perhaps it’s difficult for you to break away from work. Even on the weekends.
Some like to define leaders into two categories: those who take risks and those who don’t. The risk takers create an environment that values "out of the box" thinking and creative problem solving. Sure, they make mistakes, but they actively learn from mistakes and apply the lessons learned to new situations.
Those who don’t take risks work in a risk-adverse comfort zone and display and encourage a style of leadership that is conservative. They have a low tolerance for ambiguity, or are known for "analysis-paralysis," that is, never having enough information to make a decision.